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Blackboard User Support
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Student Help
Student specific Blackboard video tutorials, help documentation, software and browser plugin information can be found in this section.
Instructor Help
Instructor specific Blackboard video tutorials, help documentation, internal documentation, software and browser plugin information can be found in this section.
Didn't find the information you need?
The TSC is your first line of support and can redirect your issue if necessary.
- Hours: 7:00 am to 5:30pm M-F
- Phone: 660-543-4357
- Email: tsc@ucmo.edu
Having trouble logging into Blackboard? Before contacting Help, please try the following:
- Chrome (UCM's preferred browser)
- Edge
- Firefox
- Safari and visit our Preventing Safari Browser from Blocking 3rd Party Content instructions for guidance.
- Safari on iPhone or iPad
Contact DLII staff for specific Blackboard assistance:
- Hours: 7:30am to 4:30pm M-F
- Send us an email
- Phone: (660) 543-8528
UCM Blackboard HelpDesk portal
- Phone: (660) 543-8383
- Hours: Monday - Friday 5:00 pm to 7:00 am
(All-day on weekends) - Visit the UCM Blackboard HelpDesk Portal
Privacy Statements (Blackboard and common third party websites and tools)
Best practices are supported with the inclusion of privacy statements from websites or tools within your course that require the student to create or use a login account. Below are examples, with links to their respective privacy statements, of some of the more popular websites and tools:
- Adobe Privacy Policy
- Blackboard Privacy Statement
- Blackboard Terms of Use
- Google Terms of Services and Privacy Statement
- Honorlock Student Privacy Policy
- Hypothes.is Privacy Policy for Learning Management System Users
- Facebook Privacy Policy
- Medial Privacy Policy
- Panopto Privacy Policy
- Respondus Lockdown Browser
- YouTube Policies and Safety
- Zoom Privacy Policy
- Zotero Privacy Policy
