View the RLDB Quick Start Guide for Instructors document to find information on using RLDB for assessments.
LockDown Browser + Webcam Requirement
This course requires the use of LockDown Browser and a webcam for online exams. The
webcam can be the type that's built into your computer or one that plugs in with a
USB cable.
Watch this brief video to get a basic understanding of LockDown Browser and the webcam feature.
Download Instructions
Download and install LockDown Browser from this link:
https://download.respondus.com/lockdown/download.php?id=142735989
Once Installed
- Start LockDown Browser
- Log into Blackboard Learn
- Navigate to the test
Note: You won't be able to access tests with a standard web browser. If this is tried,
an error message will indicate that the test requires the use of LockDown Browser.
Simply start LockDown Browser and navigate back to the exam to continue.
Guidelines
When taking an online test, follow these guidelines:
- Ensure you're in a location where you won't be interrupted
- Turn off all other devices (e.g. tablets, phones, second computers) and place them
outside of your reach
- Before starting the test, know how much time is available for it, and also that you've
allotted sufficient time to complete it
- Clear your desk or workspace of all external materials not permitted - books, papers,
other devices
- Remain at your computer for the duration of the test
- If the computer, Wi-Fi, or location is different than what was used previously with
the "Webcam Check" and "System & Network Check" in LockDown Browser, run the checks
again prior to the exam
- To produce a good webcam video, do the following:
- Avoid wearing baseball caps or hats with brims
- Ensure your computer or device is on a firm surface (a desk or table). Do NOT have
the computer on your lap, a bed, or other surface where the device (or you) are likely
to move
- If using a built-in webcam, avoid readjusting the tilt of the screen after the webcam
setup is complete
- Take the exam in a well-lit room, but avoid backlighting (such as sitting with your
back to a window)
- Remember that LockDown Browser will prevent you from accessing other websites or applications;
you will be unable to exit the test until all questions are completed and submitted
Getting Help
Several resources are available if you encounter problems with LockDown Browser:
- The Windows and Mac versions of LockDown Browser have a "Help Center" button located
on the toolbar. Use the "System & Network Check" to troubleshoot issues. If an exam
requires you to use a webcam, also run the "Webcam Check" from this area
- Respondus has a Knowledge Base available from support.respondus.com. Select the "Knowledge
Base" link and then select "Respondus LockDown Browser" as the product. If your problem
is with a webcam, select "Respondus Monitor" as your product
- If you're still unable to resolve a technical issue with LockDown Browser, go to support.respondus.com
and select "Submit a Ticket". Provide detailed information about your problem and
what steps you took to resolve it
Enroll in the UCM Proctoring Blackboard Organization to see how RLDB works
- Log in to Blackboard
- Select Organizations from the menu on the Bb institutional page
- Click on Organizational Catalog in the right-hand corner
- Enter "UCM Proctoring" in the Search field
- Click on the Organizational ID
- Self-enroll in the organization