Submit
Open Calendar

Breadcrumb

Blackboard

Student Help

Blackboard

 

Technology Support Center (TSC)


The TSC is your first line of support and can redirect your issue if necessary. 

  • Hours:  7:00 am to 5:30pm M-F
  • Phone: 660-543-4357
  • Email: tsc@ucmo.edu

UCM Blackboard Help Desk: Available 5:30pm - 7:00am nightly and weekends. Help desk support from Blackboard customized for the University of Central Missouri.

Getting Started

Blackboard@UCM

To Begin using Blackboard:

  1. Using your browser, go to ucmo.blackboard.com 
  2. Select UCM Student Sign-in. You will be redirected to UCM Single Sign-On.
  3. Enter your UCM assigned network username and password.
    1. New student usernames are: three initials + last four digits of your 700 number + zero   -   ex. sem12270
    2. Your network default password is randomly generated by the Office of Technology. If you have not received your password, please contact the Technology Support at (660) 543-4357.
  4. Click “Sign in”

Personalizing Your Blackboard Account:

Navigate to your Profile by clicking your Name on the left side of Blackboard. Most items in your profile can be edited, once completed be sure to press “Done” at the bottom.

Accessing Blackboard

  1. Access Blackboard at ucmo.blackboard.com.
  2. Login using your UCM network credentials.  These are the credentials you use to log into the UCM network.
  3. The courses for which you are enrolled are listed under the Courses tab on the left-hand side of your screen.
  4. To exit a course and return to your list of courses, click the red "X" near the top left of your screen.
  5. To log out, click the power button located near the bottom of the screen, in the left-hand menu, labeled "Sign Out".

Course Availability

If you are enrolled in a course and it is not showing up as available to you:

  1. Make sure you are enrolled in the course by checking MyCentral
  2. Contact your instructor to make sure the course is available to users
  3. Ask your instructor if you are listed under "users" in the course.

Viewing courses

Course shells are made available to enrolled students by the faculty on record at the beginning of the semester.  Each course is assigned a separate Blackboard shell.  To see the Bb courses you are enrolled in follow these steps: 

  • Log in to ucmo.blackboard.com.
  • Click on the Courses tab found on the left-hand menu
  • You will see the courses you are assigned either as a list or as thumbnail images depending on which viewing feature is selected.

Browser Settings for Blackboard

Depending on which web browser you are using and your configured settings within that browser, some features in Blackboard may not function correctly.  View the following link for more information on recommendations for specific browsers Browser Settings in Blackboard.

 

Course Content Basics

Course Shell Overview

Course navigation menu items

Left-hand navigation: All UCM Blackboard courses are created with default menu items, but your instructor can change the order or name of the navigation menu items.  Below are the default course menu items: 

  • My Status - default landing page for your course 
  • Start Here! (Content Area)
  • Syllabus, Course Information, and Policies (Content Area)
  • Faculty Information (Content Area)
  • Course Content (Content Area)
  • Discussions (Tool Link)
  • My Grades (Tool Link)
  • Tools (Tool Link)
  • JCK Library (Web Link)
  • JCKL Research Support (Web Link)
  • Help (Web Link)
  • Privacy Statements (Web Link)

Text Box Editor Toolbar

Every section where you can create content within Blackboard has a Text Box Editor toolbar. This is where you can type and format your content using common options (underline, bold, italics, etc.) or import various types of media (image/photo, video, PDF, etc.). If you cannot see all rows of the various buttons as depicted below, just click the three dot button in the upper right of the toolbar to expand the toolbar button set. Note: Your toolbar may be arranged slightly differently based on the width of your display.  See a detailed description of each tool below:

Blackboard Text Editor Toolbar

  1. Font Style - bold, italic, underline, strikethrough
  2. Style - headings, sub-headings, paragraph format
    Font choice - remember to use a sans serif like Arial, which is the default
    Size choice - remember to use a larger font - at least 12pt is preferable
  3. Bullets and Numbers
    Text color
    Highlighting 
  4. Clear Formatting, return to default text formatting
  5. Cut, Copy, Paste, and Find and Replace
  6. Undo/Redo
  7. Align left, center, right, and justified
  8. Increase/decrease indent
  9. Superscript/subscript
  10. Insert/edit link, Remove link
  11. Create table, delete table
  12. Table/Row/Cell properties, insert/delete column/row
  13. Edit HTML
  14. Accessibility Checker
  15. Preview, Help, Fullscreen
  16. Add multimedia content, insert from local files, content collection, or from cloud service
    Add content from Dropbox, Panopto, YouTube, and more

Accessibility

Determining Accessibility Needs

To determine accessibility accommodations contact the Office of Accessibility Services by visiting their website or calling 660-543-4421.  If OAS determines that you are eligible for academic accommodations, your instructors will automatically receive a Letter of Accommodation that lists what accommodations you are eligible for in each class.  Instructors must adhere to these accommodations and cannot ask you for any information regarding your disability.  If an instructor has questions related to your disability, they are to contact OAS directly. 

Links to accessibility support for various Operating systems

Accessibility Support for:


Windows

Mac

Chromebook

iPad Users

iPhone Users

Enabling Text Readers for Various Operating Systems

Select the video title below for a video tutorial for each operating system:


How to Enable a...

PC to Read a PowerPoint Aloud

Mac to Read a PDF Aloud

Mac to Read a PowerPoint Aloud

Mac to Read a Word Doc Aloud

Chromebook to Read a PowerPoint Aloud 

social-section

  • facebook
  • twitter
  • youtube
  • linkedin
  • instagram