Breadcrumb
Blackboard Instructor Help
The TSC is your first line of support and can redirect your issue if necessary.
- Hours: 7:00am - 5:30pm M-F
- Phone: 660-543-4357
- Email: tsc@ucmo.edu
UCM Blackboard Help Desk: Available 5:30pm - 7:00am nightly and weekends. Help desk support from Blackboard customized for the University of Central Missouri.
- Virtual: Help Desk Portal
- Phone: 660-543-8383 (UCM TSC support from 7:00am-5:30pm, Bb Help Desk support 5:30pm-7:00am)
Additional Blackboard Support:
Email questions to the blackboard@ucmo.edu email account, which is managed by Digital Learning and Insructional Innovation.
or Visit the DLII Training Resourse Site!
Video Tutorials
The following videos are available to provide assitance to faculty users from Blackboard's YouTube Channel.
- Introduction to Ultra
- Editing Your Profile - Ultra Experience
- Ultra Course Preview(preview the experience)- Ultra Course Experience
- Student Preview (see what student sees)- Ultra Experience
- All Tutorial Videos - Ultra Experience
Documentation From Blackboard Help :
- Blackboard Learn Help for Instructors
- Getting Started with the Course Environment
- Getting Started with Course Content
- Getting Started with Video Everywhere
- Getting Started with Groups
- Getting Started with Building a Test
- Getting Started with Assignments
- Getting Started with the Grade Center
- Blackboard Browser Compatibility List
- Blackboard Browser Checker
Documentation from DLII :
- Course Merge Request Form - use UCM network id and password to login
- Blackboard Getting Started Guide
- Browser Settings Guide - configure your browser for use with Blackboard
- Clearing Browser Cache
- Naming Conventions Document - name files properly for use in Blackboard
- Blackboard End/Beginning Semester Guidelines and Checklist
- Blackboard Assessment Question Types
- Explanation of Blackboard Mathematical Question Types
- Setting Up Faculty Profiles in Blackboard Learn
- Setting Up Student Profiles in Blackboard Learn
- Exporting Sections in Blackboard Learn
- Copying Sections in Blackboard Learn
- Archiving Sections in Blackboard Learn
- Downloading Blackboard Grade Center
- Enrolling Blackboard Users
- Removing Blackboard Users
- Embedding Films on Demand videos in Blackboard
- Bb No-Print/No-Copy html code Instructions
Software and Browser Plugins
